Neptune Beach Movers (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, or customer support. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name, email address, phone number, and address provided during inquiries or service bookings.
• Payment information for processing transactions.

1.2 Non-Personal Information

• Browser type, IP address, device information, and website usage data collected through cookies or analytics tools.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your moving or storage service requests.
• To communicate with you about bookings, updates, and inquiries.
• To improve our website, services, and customer experience.
• To comply with legal requirements and prevent fraudulent activities.

3. How We Share Your Information

We do not sell or share your personal information with third parties, except in the following cases:

• Service Providers: We may share your information with trusted third-party vendors who assist in delivering our services, such as payment processors or logistics providers.
• Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect non-personal information. Cookies help us analyze website performance, remember user preferences, and improve functionality. You can manage your cookie preferences through your browser settings.

5. Data Security

We take data security seriously and implement industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights concerning your personal information:

• Access and Correction: Request access to or correction of your personal information.
• Data Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
• Marketing Opt-Out: Unsubscribe from marketing communications by following the instructions in our emails or contacting us directly.

7. Retention of Information

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before providing any personal information.

9. Privacy Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and significant updates may be communicated directly to you.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Address: 1517 Atlantic Blvd, Neptune Beach, FL 32266
• Phone: +1 904-474-1290
• Email: info@neptunebeachmovers.com

By using our services, you acknowledge that you have read and agree to this Privacy Policy. Thank you for trusting Neptune Beach Movers!